JUST SIGNALS

Privacy Policy

Last updated: 2025

Just Signals respects the privacy of visitors to our website and users of our TradingView indicators, tools and related services (“Services”). This Privacy Policy explains how we collect, use, store and share information that relates to you (“Personal Information”), and outlines the choices and rights you may have under applicable data protection laws in the United Kingdom, the European Union, the United States and other jurisdictions (“Data Protection Laws”).

By accessing our website, purchasing a subscription, joining our community channels or otherwise using our Services, you agree that your Personal Information will be handled in line with this Privacy Policy and the relevant Data Protection Laws.

Children and Young Persons

Just Signals does not knowingly collect or process Personal Information from individuals who are considered minors in the country or region where they live. Our Services are designed for adults with an understanding of the risks associated with trading and investing.

If we become aware that Personal Information relating to a child has been provided to us, we may delete that information from our systems unless we are legally required to retain it. If you believe a child has provided us with Personal Information, please contact us using the details at the end of this Privacy Policy.

Data Protection Contact

If you have questions about how Just Signals handles your Personal Information, or you would like to exercise any of your privacy rights, you can contact us via:

Email: contact@just-signals.com

Please include enough information for us to identify you and your request (for example, the email address you used to contact us or purchase a subscription).

Personal Information We Collect

Just Signals offers technical analysis indicators and related tools that integrate with platforms such as TradingView and communication channels such as Telegram or Discord. When you interact with us, we may collect and process the following types of Personal Information:

  • Identifiers: name (if provided), email address, TradingView username, and other account information.
  • Contact details: email address and any other contact information you choose to share when you communicate with us.
  • Billing information: payment status, subscription tier and transaction-related details. Card details and other sensitive payment data are handled by our payment processors (such as Stripe or PayPal) and are not stored by Just Signals.
  • Usage data: information about how you use our website and Services, such as pages visited, approximate location (based on IP address), device type, browser type, referral URLs, and interaction logs.
  • Communication records: messages you send to us by email, contact forms or community channels, including support requests, feedback and queries.

We may collect this information directly from you, automatically through your use of our website (for example via cookies and similar technologies), or from third parties involved in processing your subscription or access (for example, payment providers or TradingView).

Special Categories of Personal Data

Just Signals does not intentionally collect or process “special category” or highly sensitive Personal Information (such as health data, political opinions, religious beliefs or information about criminal records). We do not require this information to provide our Services.

If we become aware that such sensitive information has been shared with us unnecessarily, we may delete or restrict access to it unless we are legally obligated to retain it.

Legal Bases for Processing

We process your Personal Information only where we have a valid legal basis to do so under Data Protection Laws. Depending on the situation, this may include:

  • Contract: to set up and manage your subscription, provide access to indicators, and deliver customer support.
  • Legitimate interests: to operate, improve and secure our website and Services, to understand how they are used, and to communicate with you about updates and improvements where this does not override your rights.
  • Consent: where required by law (for example, for certain types of marketing or specific optional cookies). You can withdraw your consent at any time.
  • Legal obligations: to comply with tax, accounting, anti-fraud, or other legal requirements.

When we rely on legitimate interests, we consider your privacy rights and expectations and take steps to minimise the impact on you.

How We Use Your Personal Information

Just Signals may use your Personal Information for the following purposes:

  • To create and manage your account and subscription.
  • To grant access to our TradingView indicators and any related tools or content.
  • To respond to your questions, support requests and feedback.
  • To send important service-related notices, such as changes to terms, pricing or technical issues.
  • To send optional marketing or product update messages where permitted by law (you can opt out at any time).
  • To maintain, secure and improve our website, indicators and infrastructure.
  • To analyse aggregated usage statistics in order to understand and improve how our Services are used.
  • To comply with legal and regulatory obligations and to protect our rights and the rights of others (for example in connection with fraud prevention or enforcement of our terms).

We do not use your Personal Information to make solely automated decisions that produce legal or similarly significant effects about you.

When We Share Personal Information

We do not sell your Personal Information. We may share your Personal Information with the following categories of recipients where necessary and appropriate:

  • Service providers: third parties who help us operate our business and deliver our Services, such as cloud hosting providers, analytics tools, customer support platforms, email services and payment processors.
  • Professional advisers: such as lawyers, accountants or compliance consultants, where needed to obtain professional advice or manage legal obligations.
  • Authorities and regulators: where we are required to do so by law, court order or regulatory request, or where disclosure is necessary to protect our rights, your safety or the safety of others.
  • Business transfers: in connection with a potential or actual merger, acquisition, restructuring or sale of all or part of our business, where Personal Information may be transferred as part of the transaction subject to appropriate safeguards.

We require third parties that process Personal Information on our behalf to use it only for the purposes we specify, to keep it secure, and to handle it in accordance with applicable Data Protection Laws.

International Data Transfers

Just Signals may use service providers and infrastructure located in different countries. This means your Personal Information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection standards.

Where required, we put in place appropriate safeguards (for example, standard contractual clauses approved by relevant authorities) to help ensure that any such transfers are carried out in compliance with Data Protection Laws and that your information remains suitably protected.

Your Privacy Rights

Depending on where you live and how we interact with you, you may have certain rights over your Personal Information, including:

  • The right to be informed about how your Personal Information is collected and used.
  • The right to access your Personal Information and receive a copy in a commonly used format.
  • The right to request correction of inaccurate or incomplete Personal Information.
  • The right to request deletion of certain Personal Information, subject to legal and contractual limits.
  • The right to object to or request restriction of certain processing activities.
  • The right to withdraw consent where processing is based on your consent (this will not affect past lawful processing).
  • The right, in some jurisdictions, to data portability.
  • The right not to be treated unfairly for exercising your privacy rights.

To exercise any of these rights, please contact us at contact@just-signals.com . We may need to verify your identity before responding to your request, and in some cases we may be legally required or permitted to keep certain information even if you ask us to delete it.

If you are dissatisfied with how we handle your Personal Information, you may have the right to lodge a complaint with your local data protection authority. We would, however, encourage you to contact us first so we can try to resolve any concerns.

Cookies and Similar Technologies

When you visit the Just Signals website, we may use cookies and similar technologies to improve your experience, understand how the site is used and support our analytics and marketing efforts.

Cookies are small text files stored on your device that allow us or third parties to recognise your browser and remember certain information, such as your preferences or pages visited. Types of cookies we may use include:

  • Strictly necessary cookies: required for the website to function correctly.
  • Performance and analytics cookies: to help us understand how visitors use the site and improve its performance.
  • Functional cookies: to remember choices or preferences you have made.
  • Marketing cookies: used occasionally to understand the effectiveness of campaigns or referral sources.

You can control cookies through your browser settings and, in some regions, via consent banners on our site. If you disable certain cookies, some features of the website may not function as intended.

We may also use analytics services (for example, Google Analytics) that collect information such as your IP address, device type and browsing behaviour. This information is generally processed in aggregated form to help us understand overall usage patterns.

How Long We Keep Your Information

Just Signals keeps Personal Information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting or legal reporting purposes).

The specific retention period may vary depending on the type of information, the nature of our relationship with you and applicable legal requirements. When Personal Information is no longer needed, we will securely delete it or anonymise it so that it can no longer be linked to you.

Security Measures

We use reasonable administrative, technical and organisational safeguards designed to protect Personal Information against loss, misuse, unauthorised access, disclosure, alteration or destruction. This includes limiting access to Personal Information to staff and service providers who need it to perform their roles.

Despite these measures, no method of transmitting or storing data is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. It is also important that you keep your own accounts, devices and login details secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements or how we handle Personal Information. When we make significant changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (for example, via email or a banner on the website).

We encourage you to review this Privacy Policy periodically so you remain informed about how Just Signals protects your privacy and handles your data.